Sprint Goal: The goal of Sprint 7 is to implement strategies to retain customers and foster customer loyalty.

Sprint Overview:

• Sprint 7 focuses on developing strategies to retain your existing customers and enhance their loyalty to your brand. The Customer Retention Playbook will help you create a comprehensive customer retention plan, while the Loyalty Programs Plugin will assist you in setting up loyalty programs to reward and engage your customers.

Sprint Tasks:

1. Utilize the Customer Retention Playbook to develop a plan that outlines strategies to retain customers and reduce churn.
2. Implement loyalty programs using the Loyalty Programs Plugin to incentivize repeat purchases and foster customer loyalty.
3. Measure and track retention metrics to evaluate the effectiveness of your customer retention efforts.